DOG WALKING TERMS & CONDITIONS

  1.     Upon contracting services with Uncle Puppy, Client agrees to the following. Client must choose to use either a recurring or occasional schedule. Client may make service requests through the online system for additional services at any time subject to Dog Walker availability. All scheduled walks will be governed by all the terms of this document. In the event a daily dog walk is not needed as scheduled, Client must notify Dog Walker 24 hours prior to the scheduled service to avoid being charged for unnecessary visit(s).
  2.     Dog Walker is authorized to perform care and services as outlined on this document. Both Dog Walker and Client recognize that the welfare of the animal is the highest priority. If in Dog Walker’s judgment additional services become necessary during the service period to properly care for the animal, Dog Walker will first make reasonable attempts to contact Client.  If Client cannot be contacted for whatever reason, Dog Walker is authorized to undertake such additional steps as may in the reasonable judgment of the Dog Walker be necessary or appropriate for the health and welfare of the animal, including but not limited to (a) additional visits by Dog Walker to provide care for the animal; (b) consultation with Client’s Veterinarian, or with an emergency veterinary care provider should Client’s Veterinarian be unavailable; (c) authorizing care and treatment as recommended by Client’s Veterinarian or an emergency veterinary care provider (excluding euthanasia) up to a maximum cost of $(please e-mail us this information); and (d) such other steps as may in the reasonable judgment of Dog Walker be necessary or appropriate for the health and welfare of the animal.  Client agrees to be responsible for all fees and expenses incurred for care and treatment of the animal pursuant to this paragraph, and releases and holds Dog Walker harmless from all liabilities related to transportation, treatment and expense. Client agrees to reimburse Dog Walker/Company for any expense incurred, plus any additional fees for attending to animal’s needs or any expenses incurred for any other home/food/supplies needed.
  3.     In the event of inclement weather or natural disaster, Dog Walker is entrusted to use best judgment in caring for pet(s) and home. Dog Walker/Company will be held harmless for consequences related to such decisions.
  4.     Dog Walker agrees to provide the services stated in this document in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, CLIENT EXPRESSLY WAIVES AND RELINQUISHES ANY AND ALL CLAIMS AGAINST DOG WALKER/COMPANY ARISING OUT OF OR RELATING TO THE PROVISION OF SERVICES HEREUNDER, EXCEPT THOSE ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT ON THE PART OF DOG WALKER /COMPANY. SHOULD DOG WALKER OR ANY AUTHORIZED PERSON ACCOMPANYING DOG WALKER SUSTAIN ANY INJURY, DISEASE OR OTHER HARM IN THE COURSE OF PROVIDING SERVICES HEREUNDER, CLIENT WILL INDEMNIFY DOG WALKER/COMPANY AND HOLD IT HARMLESS WITH RESPECT TO ALL LOSS, EXPENSE AND DAMAGE CAUSED THEREBY, EXCEPT THOSE ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT ON THE PART OF DOG WALKER/COMPANY.
  5.     Client acknowledges that payment is due 1 business day after the completion of a scheduled service period OR 1 business day after an invoice has been emailed without further notice. A finance charge of 10% per week will be added to unpaid balances after 7 days. A handling fee of $45 will be charged on all returned checks. An advance deposit may be required whenever warranted in the sole judgment of Dog Walker. In the event it is necessary to initiate collection proceedings on the account, Client will be responsible for all attorney’s fees and costs of collection.
  6.     In the event of personal emergency or illness of Dog Walker, Client authorizes Uncle Puppy to arrange for another qualified employee to fulfill responsibilities as set forth on this document. In such case, Uncle Puppy will remain fully responsible for the proper discharge of all services under this Agreement. Every attempt will be made to notify client regarding such situation.
  7.     All dogs are to be currently vaccinated.
  8.     Dog Walker and Client each may terminate this agreement at any time by written notice to the other. Dog Walker will be entitled to payment for all services rendered until notice of termination is received, and for any transition services reasonably required to provide for the health and welfare of Client’s dog(s). Dog Walker will not terminate during a period of scheduled service unless Dog Walker determines, in his/her sole discretion that a danger exists to the health or safety of Dog Walker. If Dog Walker cannot perform daily visit, every attempt will be made to notify Client regarding such situation.
  9.     Client acknowledges that by contracting services with Uncle Puppy, he/she is providing approval for the provision of services by Dog Walker during any service period scheduled by Client and accepted by Dog Walker. Upon such scheduling and acceptance, Dog Walker/Uncle Puppy will be authorized to enter Client premises and perform services without additional signed agreements or written authorization and to accept online scheduling requests or phone reservations for future visits.

Please note: Due to a dog’s excitement to see us, “door darting” may be attempted by a dog. We take every precaution to prevent this from occurring, but do require that all dogs under our care wear an I.D. tag (or collar) stating their name and your phone number.


PET SITTING/BOARDING TERMS & CONDITIONS

  1.     Upon contracting services with Uncle Puppy, Client agrees to the following. Client must pay a 50% deposit in order to book a pet sitting or boarding service. Client may make service requests through the online system for additional/add-on services at any time subject to Pet Sitter availability. All scheduled visits will be governed by all the terms of this contract. We appreciate as much advance notice as possible, but will make every effort to accommodate all requests. In the event of early return home or cancellation of services  Client must notify Pet Sitter 72 hours before the first date of sitting to avoid being charged for unnecessary visit(s). In the event of needing additional hours or days of sitting due to travel plan changes or return flight delays, there will be no penalty fee charged and sitting requests will be accepted pending sitter availability.
  2.     To the extent additional visits are requested or approved by client, or otherwise authorized under this Agreement, such additional visits will be charged at the same per visit rate set out on our website’s list of services and rates.
  3.     Pet Sitter is authorized to perform care and services as outlined on this document. Both Pet Sitter and Client recognize that the welfare of the animal is the highest priority. If in Pet Sitter’s judgment additional services become necessary during the service period to properly care for the animal, Pet Sitter will first make reasonable attempts to contact Client.  If Client cannot be contacted for whatever reason, Pet Sitter is authorized to undertake such additional steps as may in the reasonable judgment of the Pet Sitter be necessary or appropriate for the health and welfare of the animal, including but not limited to (a) additional visits by Pet Sitter to provide care for the animal; (b) consultation with Client’s Veterinarian, or with an emergency veterinary care provider should Client’s Veterinarian be unavailable; (c) authorizing care and treatment as recommended by Client’s Veterinarian or an emergency veterinary care provider (excluding euthanasia) up to a maximum cost of $(please e-mail us this information); and (d) such other steps as may in the reasonable judgment of Pet Sitter be necessary or appropriate for the health and welfare of the animal.  Client agrees to be responsible for all fees and expenses incurred for care and treatment of the animal pursuant to this paragraph, and releases and holds Pet Sitter harmless from all liabilities related to transportation, treatment and expense. Client agrees to reimburse Pet Sitter/Company for any expense incurred, plus any additional fees for attending to animal’s needs or any expenses incurred for any other home/food/supplies needed.
  4.     In the event of inclement weather, natural disaster or circumstances beyond our control, e.g. acts of terrorism, etc., Pet Sitter is entrusted to use best judgment in caring for pet(s) and home. Pet Sitter/Company will be held harmless for consequences related to such decisions.
  5.     Pet Sitter agrees to provide the services stated in this contract in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, CLIENT EXPRESSLY WAIVES AND RELINQUISHES ANY AND ALL CLAIMS AGAINST PET SITTER/COMPANY ARISING OUT OF OR RELATING TO THE PROVISION OF SERVICES HEREUNDER, EXCEPT THOSE ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT ON THE PART OF PET SITTER/COMPANY. SHOULD PET SITTER OR ANY AUTHORIZED PERSON ACCOMPANYING PET SITTER SUSTAIN ANY INJURY, DISEASE OR OTHER HARM IN THE COURSE OF PROVIDING SERVICES HEREUNDER, CLIENT WILL INDEMNIFY PET SITTER/COMPANY AND HOLD IT HARMLESS WITH RESPECT TO ALL LOSS, EXPENSE AND DAMAGE CAUSED THEREBY, EXCEPT THOSE ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT ON THE PART OF PET SITTER/COMPANY.
  6.     Client acknowledges that payment is due immediately upon completion of a scheduled service period without further invoice or notice. A finance charge of 10% per week will be added to unpaid balances after 7 days. A handling fee of $45 will be charged on all returned checks. An full advance deposit may be required whenever warranted in the sole judgment of Pet Sitter. In the event it is necessary to initiate collection proceedings on the account, Client will be responsible for all attorney’s fees and costs of collection.
  7.     In the event of personal emergency or illness of Pet Sitter, Client authorizes Pet Sitter to arrange for another qualified employee to fulfill responsibilities as set forth on this contract. In such case, Uncle Puppy will remain fully responsible for the proper discharge of all services under this Agreement. Every attempt will be made to notify client regarding such situation.
  8.     All pets are to be currently vaccinated.
  9.     Pet Sitter will be entitled to payment for all services rendered until notice of termination is received, and for any transition services reasonably required to provide for the health and welfare of Client’s pets. Pet Sitter will not terminate during a period of scheduled service unless Pet Sitter determines, in his/her sole discretion, that a danger exists to the health or safety of Pet Sitter. If such concerns preclude Pet Sitter from providing further care of the pet, then Client authorizes pet to be placed in a kennel, with all charges therefrom to be charged to Client. Every attempt will be made to notify Client regarding such situation.
  10.  Client acknowledges that by contracting services with Uncle Puppy, he/she is providing approval for the provision of services by Pet Sitter during any service period scheduled by Client and accepted by Pet Sitter. Upon such scheduling and acceptance, Pet Sitter/Company will be authorized to enter Client premises and perform services without additional signed contracts or written authorization and to accept telephone reservations for future visits.

Please note: Due to a pet’s excitement to see us, “door darting” may be attempted by a pet. We take every precaution to prevent this from occurring, but do require that all dogs and cats under our care wear an ID tag (or collar) stating their name and your phone number.

Veterinary Service Consent Form

Dog Park Permission Form/Waiver